DRUID 5.15

Deployment Dates

The table below lists the deployment date of DRUID v5.15 across DRUID Clouds. To view the DRUID Releases Calendar, see Druid ChatBot Releases.

Druid Cloud Community *.community.Druidplatform.com	Druid Cloud US *.us.Druidplatform.com	Druid Cloud Australia *au.Druidplatform.com	Druid Cloud West-Europe (PROD) *.Druidplatform.com
May 25, 2023	June 08, 2023	June 08, 2023	June 08, 2023

These release notes give you a brief, high-level description of the improvements implemented to existing features.

If you have questions about your DRUID tenant, please contact support@Druidai.com or your local DRUID partner for more information.

What's New

• NLU Configurations. To provide bot authors with a seamless user experience, the NLU configurations have been reorganized.



For more information, see the following sections: Setting Up the Bot Conversational AI, Using Lexicon , Using NER with Intent Recognition and Natural Language Understanding.

• Bot settings included in the solution export package. This release provides bot authors with increased efficiency when exporting / importing solutions on different bots and accommodating the initial bot settings on the destination bot. Including the bot settings in the solution export package eliminates the additional effort required on the destination bot. To include the bot settings in the solution export package, on the solution details page, click on the General section header and tap on Include Bot settings.



On solution export, the following bot-related settings will be included in the export package:

• Enable Web Socket
• Block File Upload
• Is out of band upload
• Bot framework version
• Authentication expiration minutes
• Additional languages (including machine translation setup, but without credentials)
• Theme and webchat custom parameters
• NLU settings (without credentials to external NLU providers)
• Dialog management (special flows)
• Live Chat configurations (without Queues and Agents)
• Analytics
• Roles
Important!  Including the bot-related settings in the solution export package is fully secure as it does not contain any credentials. After the solution import on the destination bot, you have to manually enter the credentials if specific bot settings require credentials (e.g. machine translation).
Note:  Importing the solution package on the destination bot will overwrite that bot settings except for the bot languages. The import will add new languages from solution to the destination bot without removing the existing languages from the destination bot.
• Twillio SMS channel. Now you can create bots once and deploy them to Twillio SMS.



For more information, see Twillio SMS Channel.

• Workspace Logs. With this release, DRUID logs all integration errors from workspaces allowing you to easily troubleshoot them.



For more information, see Workspace Logs.

Improvements

• Druid Data Service - Query Related Entity integration task. The Map All Fields option is now available on the Response tab of the Query Related Entity integration task that allows you to map in the response all entity fields existing on the request entity.



• Additional error is raised when deleting an entity. When trying to delete an entity that is referenced by another entity / other entity fields or is used in web views and forms, an error message displays providing detailed information on where the entity is used. Scroll-down the error message to find out more details.



• Set default landing workspace for business users. With this release you can choose the workspace a business user will see by default for a specific bot.



For more information, see Set default landing workspace for business users.

Bug Fixes

• NER for INVARIANT_DATE - the value extracted in conversation was one day before.
• On the DownloadFileWithRestRequest integration with Child Mapping, the Request Entity disappeared.